Does Eataly pay their employees well?

According to anonymously submitted Glassdoor reviews, Eataly employees rate their compensation and benefits as 2.9 out of 5. Find out more about salaries and benefits at Eataly. This rating has decreased by 4% over the last 12 months.

How satisfied are employees working at Eataly?

30% of Eataly employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Eataly 2.6 out of 5 for work life balance, 2.7 for culture and values and 2.6 for career opportunities.

What are the top reviewed jobs at Eataly?

Server (50) , Sales Associate (37) , Barista (33) , Manager (25) , Server/Waiter (22) , Host (18) , Hostess (16) , Cashier (14) , Restaurant Manager (11) , Bartender (10) , Qsr Associate (10) , Sous Chef (10) , Cameriere di sala (9) , Floor Manager (9) , Line Cook (9)

What are the pros of working at Eataly according to real employee reviews?

"Great people to work with." ((in 52 reviews)); "You are well paid and the benefits are great" ((in 42 reviews)); "you have a lot of great coworkers" ((in 34 reviews)); "Friendly Staff, In" ((in 13 reviews)); "Good work environment and" ((in 10 reviews))

What are the cons of working at Eataly according to real employee reviews?

"Poor management and lack of procedures" ((in 98 reviews)); "Some managers don’t eat at all during the day because of how much demand is needed in the departments." ((in 36 reviews)); "Very low tips + low pay" ((in 36 reviews)); "Long hours and often understaffed." ((in 28 reviews)); "Salary is low" ((in 14 reviews))

What are employees saying about Eataly layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Eataly layoffs and their outlook for job security at Eataly in 2026.

What are the top reviewed Eataly locations?

Milano , Roma , Torino , Trieste , Firenze , Genova , Piacenza , Verona , Bari , Monticello d'Alba , Pinerolo , Bologna

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Eataly

Eataly reviews

2.9

30% would recommend to a friend

(754 total reviews)

Andrea Cipolloni

26% approve of CEO

21% positive business outlook

Ratings by category

3.2

Diversity & inclusion

2.9

Compensation and benefits

2.7

Culture & values

2.6

Work/Life balance

2.6

Career opportunities

2.2

Senior management

Eataly has an employee rating of 2.9 out of 5 stars, based on 754 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Eataly employee rating is in line with the average (within 1 standard deviation) for employers within the Vendita al dettaglio e all'ingrosso industry (3.4 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

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Parent or family caregiver

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Reviews by job title

754 reviews

4.0

May 31, 2022

good job

Baker

Recommend

CEO approval

Business Outlook

Pros

benefits, pay, hours, people, family meal

Cons

i cant think of any

4.0

May 22, 2022

Tips

Qsr associate

Recommend

CEO approval

Business Outlook

Pros

Tips are a plus, on average you'll make 21 the hour

Cons

Some stations are easier than others

3.0

May 21, 2022

Management are incompetent

Customer service

Recommend

CEO approval

Business Outlook

Pros

Free daily meal, decent hours, lots of expired food to take home. Great coworkersx

Cons

Management dress like teenagers there is no way to distinguish management from a customer which is really unfortunate when you need them to de-escalate a situation. Dressing like a teenager offers no resemblance of authority. The management does not care about customer theft unless it is alcohol but wait in the wings to hang an employee for clocking out 10 minutes late. Incompetence in management is rewarded and management has a huge problem when the staff are far more knowledgeable than they are. It puts a target on your back.

Viewing 373 - 375 of 754 Reviews

Jobs at Eataly

Restaurant Manager - North America

Addetto/a Lavaggio | a chiamata

Torino

View job

Barista - Part time 24h

Piacenza

View job

Barista - Part time 30h

Addetto/a Allestimento | Full-Time/Part-Time

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Eataly

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good job

Tips

Management are incompetent

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