Does Discover pay their employees well?

According to anonymously submitted Glassdoor reviews, Discover employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at Discover. This rating has improved by 1% over the last 12 months.

How satisfied are employees working at Discover?

68% of Discover employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Discover 4.1 out of 5 for work life balance, 4.1 for culture and values and 3.6 for career opportunities.

What are the top reviewed jobs at Discover?

Account Manager (298) , Customer Service Representative (205) , Project Manager (149) , Senior Manager (119) , Manager (96) , Collections Specialist (95) , Senior Account Manager (94) , Team Leader (78) , Senior Associate (71) , Account Specialist (59) , Director (50) , Fraud Specialist (50) , Software Engineer (47) , Lead Data Science Analyst (41) , Applications Engineer (39)

What are the pros of working at Discover according to real employee reviews?

"Great benefits and 401k." ((in 738 reviews)); "Culture was great and very friendly" ((in 433 reviews)); "Good work/life balance depending on team" ((in 423 reviews)); "The people I work with are great; I have never had a problem with a co" ((in 336 reviews)); "The pay is good for those who are willing to work hard and earn it." ((in 266 reviews))

What are the cons of working at Discover according to real employee reviews?

"Poor management and fast paced" ((in 199 reviews)); "Low salary and difficult to get promotion" ((in 102 reviews)); "Unfortunately, the reorganization caused a lot of unhappiness from poor upper management placement and decisions" ((in 47 reviews)); "Blatant favoritism and a total disregard for workplace civility are traits that are often on display by management." ((in 39 reviews)); "No bonuses and no merit increase over 3%." ((in 25 reviews))

What are employees saying about Discover layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Discover layoffs and their outlook for job security at Discover in 2026.

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Discover

Discover reviews

4.0

68% would recommend to a friend

(5,179 total reviews)

Michael Shepherd

65% approve of CEO

46% positive business outlook

Ratings by category

4.3

Diversity & inclusion

4.1

Culture & values

4.1

Work/Life balance

3.8

Compensation and benefits

3.6

Career opportunities

3.5

Senior management

Discover has an employee rating of 4.0 out of 5 stars, based on 5,179 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Discover employee rating is in line with the average (within 1 standard deviation) for employers within the Finanza industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

5K reviews

2.0

Oct 31, 2010

Great place to work to start...

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

The pay and benefits are great. They have alot of contests within the customer service departments so if you are great at selling products then you will do wonderful in this position.

Cons

There was a big lack of communication between departments and that at times made helping card members much harder than it needed to be. Also managers were rarely around and I noticed that there were people I worked with who were exceptional workers and had been in the exact same positions for over a decade! The only way to move up to management is to get a bachelors degree. If you have one upon hiring in you can become a manager in a few months. I saw that first hand.

1.0

Oct 24, 2010

Discover is NOT a good place to work

Account manager

Recommend

CEO approval

Business Outlook

Pros

Benefits-(Although they are not much better than other large companies) PTO Nice Building Occurrence Policy is Very Lenient--you can basically call off work 5 times before corrective action They Allow Make up time to avoid having an occurrence if you call off

Cons

Uneducated Team Leaders and Management "Lifers" that don't know how to do their jobs Cafe has extremely high prices Team Leaders show favortism Have to work almost every Saturday (3 Saturdays out of 4) but HR won't tell you this until you're already hired and working..they say 1 Saturday per month during the interview process Do not pay time and half for Sunday shifts Team Leaders/Coaches and Managers are constantly fired without explanation Account Managers have high turnover as well--because of the way they are treated DISCOVER OUTSOURCES HUMAN RESOUCE FUNCTIONS AND BENEFIT CUSTOMER SERVICE TO INDIA!!!! Fitness Center is a Joke, and it's not free!! It's currently $20 approx per month and it's closed on weekends

2.0

Oct 14, 2010

Discover Card

Senior manager

Recommend

CEO approval

Business Outlook

Pros

Great fitness center. Building is very pretty. There are some decent people that work there. Smart and know what they are doing....unfortunately, most of those people are overlooked. It used to be a great place to work. Everyone worked for a common goal...not anymore.

Cons

The network is mismanaged, card has their act together. Repeat mistakes, and deplorable upper management.

Viewing 5080 - 5082 of 5,179 Reviews

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