Discover is NOT a good place to work - Account Manager Discover Employee Review

1.0
Oct 24, 2010
Recommend
CEO approval
Business Outlook

Pros

Benefits-(Although they are not much better than other large companies) PTO Nice Building Occurrence Policy is Very Lenient--you can basically call off work 5 times before corrective action They Allow Make up time to avoid having an occurrence if you call off

Cons

Uneducated Team Leaders and Management "Lifers" that don't know how to do their jobs Cafe has extremely high prices Team Leaders show favortism Have to work almost every Saturday (3 Saturdays out of 4) but HR won't tell you this until you're already hired and working..they say 1 Saturday per month during the interview process Do not pay time and half for Sunday shifts Team Leaders/Coaches and Managers are constantly fired without explanation Account Managers have high turnover as well--because of the way they are treated DISCOVER OUTSOURCES HUMAN RESOUCE FUNCTIONS AND BENEFIT CUSTOMER SERVICE TO INDIA!!!! Fitness Center is a Joke, and it's not free!! It's currently $20 approx per month and it's closed on weekends

Explore other reviews about Discover

5.0
Jun 4, 2026
Recommend
CEO approval
Business Outlook

Pros

The best company I have ever worked for.

Cons

No cons for me besides the merger

5.0
Jun 18, 2026
Recommend
CEO approval
Business Outlook

Pros

There are still great employees working at Discover despite looming layoffs due to Capital One acquisition.

Cons

Morale is at an all-time low, integration with Capital One has caused significant anxiety and confusion.

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