Deliveroo reviews

3.4

53% would recommend to a friend

(1,757 total reviews)
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Miki Kuusi

61% approve of CEO

42% positive business outlook

Deliveroo has an employee rating of 3.4 out of 5 stars, based on 1,757 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Deliveroo employee rating is in line with the average (within 1 standard deviation) for employers within the IT (Information Technology) industry (3.9 stars).

Reviews by job title

2K reviews
1.0
Jun 5, 2025
Recommend
CEO approval
Business Outlook

Pros

Cool building, looks good to have Deliveroo on your CV. You learn a lot about how to not run things. There's some seriously nice people there.

Cons

There's some awful people there. Incredibly toxic work culture in one particular team. Systems are a complete mess.

3.0
May 21, 2025
Recommend
CEO approval
Business Outlook

Pros

- L4 salary of £59k base + up to 5%-15% performance bonus yearly. - free breakfast buffet daily 08:15-09:15 (there's hot & cold food) - £12 food allowance every second Friday of the month - free Deliveroo Plus Gold - free private healthcare (it can be upgraded for £20-30 per month) - 99p Buzz Gym membership. Small room with gym equipment in the office. - massive rooftop garden with free access for you and your friends/family - office is right next to Cannon street tube. There's also Bank, Monument and London bridge within walking distance. - Macbook laptops (unless in finance, then windows laptop)

Cons

- Never talk during internal/external meetings unless you're addressed directly. You can ask questions, otherwise you'll be redundant because you'll annoy the management - My first line manager was very poor with onboarding - no structure yet he was checking when was the last time I opened a link.. little did he know I simply made copies of everything and made my own tracking doc file to be more organized. Second line manager was light years better tho. - Unclear expectations from day 1 - different managers demanded different things and there was no alignement, however it'll be your fault if you don't get it right - no way of keeping track of their requests/work - 0 framework, no follow ups with emails, which means it's hard to prove a manager asked you to conduct specific tasks. - expected to work autonomously in your first month whilst also being told to take it easy, run your work via your line manager first, engage with stakeholders. - I was told by a skip level manager that my email sent wasn't good enough even though it was signed off by my line manager who said it's exactly what's needed. I was wildly confused - NEVER try and act casual with senior managers. They might seem friendly yet they're EXTREMELY sensitive and will get pissed off. You'll be redundant. - NO innovation/trying to improve processes - you'll work heavily with Power Point. Make sure you COPY-PASTE what's give to you as it's pre-approved otherwise the managers will be pissed off if it's different. You'll be redundant. Hope it helps :)

2.0
May 16, 2025
Recommend
CEO approval
Business Outlook

Pros

- Nice Office - Decent pay - Good on CV

Cons

- Management is incompetent - Lack of actual vision & strategy - Overall culture is toxic - Not product led at all - HR is biased and unsupportive (in particular HRBPs) - Death by documents

Viewing 97 - 99 of 1,757 Reviews

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