Deliveroo reviews

3.4

53% would recommend to a friend

(1,757 total reviews)
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Miki Kuusi

61% approve of CEO

42% positive business outlook

Deliveroo has an employee rating of 3.4 out of 5 stars, based on 1,757 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Deliveroo employee rating is in line with the average (within 1 standard deviation) for employers within the IT (Information Technology) industry (3.9 stars).

Reviews by job title

2K reviews
5.0
Jan 6, 2016

Deliveroo

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Flexible shifts, start-up environment, free food. Everyone in my team are really easy going but hard working.

Cons

Most shifts finish at 11:30pm also have to work on weekends, organisation is a little off with people not knowing exactly what's going on but overall a nice environment to work in

1.0
Aug 15, 2025
Recommend
CEO approval
Business Outlook

Pros

Some of the company initiatives they’re working on are genuinely exciting and some departments are quite advanced so you can learn a lot. There are progression opportunities if you work there for many years and make friends with directors

Cons

It’s a very hierarchical company with lots of manager who micro manage other managers and are more interested in their own progression and visibility than leading and developing teams. Senior management loves to change direction and demand a ton of additional work for their teams setting completely random targets and deadlines. Salary and benefits are a joke (especially the health insurance plan), no equity available unless you’re a director, heavy control and micro management of employees with mandatory RTO (even if you mostly work with teams in other countries) and heavy manipulation tactics where it’s easy to blame employees for managers’ incompetence. Also theyre merging with doordash so layoffs will be coming soon

2.0
Jul 16, 2024
Recommend
CEO approval
Business Outlook

Pros

Not stressful Good for the CV

Cons

The company has adopted an increasingly hostile approach towards employees, prioritising cost-cutting measures in several ways. - The return-to-office (RTO) policy was implemented in a particularly unpleasant manner, with a punitive tone and covert tracking of our entry swipes. - Despite meeting 100% of their goals and requirements for promotion, employees are not receiving promotions or meaningful salary increases. This year, for the first time, the executive team decided that there should be a "need" for more senior employees for each department and decided by themselves (which are not in the day to day of each department), effectively stalling career progression for even high performers. This decision was only communicated a week before the promotion results, rather than at the start of the performance cycle, leaving many feeling frustrated and undervalued. - At the end of the year, a discretionary ~25% bonus cut was imposed, citing failure to meet one of three targets. This target, which was clearly met (a KPI in the low to mid-single digits, achieved at 3%), was used as a rationale for the cut. - Just one day before the performance review outcomes, the company announced that promoted employees would no longer receive stock options. This decision, communicated at the last minute, removed yet another incentive for high performers. Overall, management has systematically removed incentives for employees to perform well and remain with the company long-term. It seems like a conscious effort to encourage voluntary departures, potentially to avoid further layoffs. Unfortunately, this strategy is causing the best employees to leave first, which is a serious concern given the recent wave of resignations from top talent.

Viewing 88 - 90 of 1,757 Reviews

Glassdoor has 4,113 Deliveroo reviews submitted anonymously by Deliveroo employees. Read employee reviews and ratings on Glassdoor to decide if Deliveroo is right for you.