Deliveroo reviews

3.4

54% would recommend to a friend

(1,758 total reviews)
avatar

Miki Kuusi

58% approve of CEO

41% positive business outlook

Deliveroo has an employee rating of 3.4 out of 5 stars, based on 1,758 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Deliveroo employee rating is in line with the average (within 1 standard deviation) for employers within the IT (Information Technology) industry (3.9 stars).

Reviews by job title

2K reviews
2.0
Feb 26, 2025
Recommend
CEO approval
Business Outlook

Pros

Oh, what a splendid display of corporate generosity! As a listed company, Deliveroo truly goes all out—breakfast, drinks, a Christmas gift… all lovingly sourced from Lidl. How utterly lavish! Deliveroo and its unwavering commitment to diversity—provided, of course, that your community is large enough to matter. Otherwise, well, bad luck! It seems inclusivity is only for those with a loud enough headcount. How wonderfully selective!

Cons

The fine art of middle management at Deliveroo—a delightful spectacle of headless chickens running amok. A solid 98% of them seem to be in it purely for the perks, clinging together like some sort of corporate street gang, ensuring they're always in perfect sync with upper management while blissfully ignoring logic whenever an instruction trickles down. The pièce de résistance? At the start of the year, they brilliantly decided to play musical chairs with team leaders, swapping them around like it was some groundbreaking strategy. The highlight? Promoting someone with ZERO sales experience to lead a sales team—because, naturally, who needs expertise when you have favoritism? Now, these so-called "leaders" rely entirely on senior staff to guide them through basic tasks. Inspiring, isn't it? But wait, there’s more! The workplace itself? A soap opera in the making—hypocrites galore, daily dramas, and an unshakable commitment to NOT solving problems. Instead, they parade the same issues in meetings, nod along, pretend they’re working on it, and do absolutely nothing… for a year. What a masterclass in corporate efficiency. Truly, you couldn’t make this stuff up!

2.0
Feb 7, 2024
Recommend
CEO approval
Business Outlook

Pros

Working with great people on a really interesting area of tech. I enjoy it loads!

Cons

After their second round of standard tech redundancies they ended up having to rehire plenty people anyway. Ever since the pace of development has slowed to a snails pace, innovation is stifled and Deliveroo will end up falling behind. Now they are refusing to give promotions to the majority of people in the latest performance review, likely hoping people will quit so they won't have to pay redundancies. All that is going to happen is we will loose the best people and they will end up having to spend more money hiring and training new people to take their place. All a waste in the name of saving money. Add to this the decision to return to the office 3 days a week, while not returning any of the pre covid office benefits like snacks or free lunches, it seems like the employees are undervalued.

1.0
Feb 9, 2022
Recommend
CEO approval
Business Outlook

Pros

- Occasionally good incentives (Vouchers) - Co-Workers

Cons

- Management team (Senior) is poor. There is no formal interview process for promotions in the sales team its decided by one person. - Signing 35 restaurants (Monthly Target) in some allocated zones is literally impossible you will only get a basic salary. - Commission structure is below average (Capped) and you will have the same allocated zones for three months and be expected to sign 90+ Restaurants (Again Impossible) - Training is poor, you will be thrown in at the deep end and if you don't achieve you will not last 2 months. A newly appointed team lead was let go after one week. - Told to block numbers and avoid helping restaurants upon signing them up. - Management lacking experience, unprofessional in meetings and resolve to shouting and abusing staff if targets aren't met. - No room for Social life during the week.

Viewing 76 - 78 of 1,758 Reviews

Glassdoor has 4,114 Deliveroo reviews submitted anonymously by Deliveroo employees. Read employee reviews and ratings on Glassdoor to decide if Deliveroo is right for you.