Deliveroo reviews

3.4

54% would recommend to a friend

(1,757 total reviews)
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Miki Kuusi

58% approve of CEO

41% positive business outlook

Deliveroo has an employee rating of 3.4 out of 5 stars, based on 1,757 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Deliveroo employee rating is in line with the average (within 1 standard deviation) for employers within the IT (Information Technology) industry (3.9 stars).

Reviews by job title

2K reviews
2.0
Jun 9, 2020
Recommend
CEO approval
Business Outlook

Pros

Interesting work due to a 3-sided marketplace. Flexible hours and good wfh policies. The people actually doing the work (i.e. not management) are amazing - switched on, intelligent and really nice. Great exit options in London - many Data Scientists go to FAANG afterwards.

Cons

Deliveroo unfortunately feels like a sinking ship - multiple rounds of redundancies at every level, high turnover and constant cutting of employee benefits. The Exec team doesn't seem to have a plan, and don't care to listen to anyone outside their circle. Data Science leadership is inexperienced - they focus on politics and playing favourites (which is a shame as the actual data scientists are generally very nice). Meanwhile, the team had no proper strategy, literally no roadmapping or goals, no visibility with senior leadership, but was hiring like crazy regardless. It was no surprise that DS was hit so badly by the most recent round of redundancies- even those of us who are safe are interviewing elsewhere. Also, massive discrepancies in pay and levelling that leadership publicly apologised for but refused to change. People in identical roles have ~20k differences in salary, but there are barely any promotions or pay rises.

2.0
Apr 8, 2021

Stay away

Recommend
CEO approval
Business Outlook

Pros

Paid way more than average for this role Mid level management and engineers are generally good

Cons

Most of the code is still a Ruby monolith, with no plans to migrate away from it When COVID hit, half of my team was fired, then replaced by contractors from Eastern Europe Counting how many commits you have a day, if you have a day or two without commits, your manager will get angry at you Whole role of HR is to threaten people and remind them how lucky they are to work there

1.0
Jun 16, 2020
Recommend
CEO approval
Business Outlook

Pros

Successful product, Good base salary

Cons

Toxic middle management, I work with a senior manager who fired all the managers under him to increase his direct headcount, and then blamed others when productivity dropped. You will do very little engineering work here, most of the time you will be stuck in meetings for half of your week, because the codebase is so entangled and there is no real ownership of anything. The CEO is obsessed with saving money without realizing the trade offs he's making. Everything is so inefficient here that its really hard to feel productive, but at the same time you're always exhausted.

Viewing 34 - 36 of 1,757 Reviews

Glassdoor has 4,113 Deliveroo reviews submitted anonymously by Deliveroo employees. Read employee reviews and ratings on Glassdoor to decide if Deliveroo is right for you.