Capital One reviews

Super political environment, nepotism, and poor leadership in the mid levels. Managers will use assorted data to hide behind making any true managerial decisions. There is a hiring freeze in Richmond, making mobility very difficult. Capital One cannot stay out of the news with their shady business practice. The work from home option really just means you are going to be working about 12 more hours than you would in a normal work environment every week.

A very process-bloated organization. An elaborate network of people/processes/initiatives that they think 'ensures' high quality results (speaking from the Digital side). Being a (primarily) credit-card oriented company, the work pipeline is looked at from a capacity/operational perspective and cannot be tied directly to revenue. I come from an IT/Software vendor where work was done right the first time, and FAST - because it was tied directly to revenue. The meeting culture here is bizarre. My previous company had a high ratio of remote workers, so we EFFECTIVELY used email and stuck to conference calls to get decisions moving. Here, half the people in my meetings aren't paying attention and busy instant messaging about something else. The meetings end up with little to no headway and always include the words, "it sounds like we need to have more conversations about...". I'm not exaggerating. The worst part is that these people can't be in my meetings because they're double booked in someone else's. All the while, mine was TRULY more important to the organization than the one they attended. So, two meetings are shot while one of them could've been dealt with via email in a smart manner. Every time I craft comprehensive well-written emails, people want to set up a meeting to discuss because they don't want to take the time to read it and think it through. These are all smart people working here. They are all brainwashed into this ADD pace of perpetual confusion.