Capital One reviews

4.7

Be the first to recommend this company

(13,219 total reviews)
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Richard D. Fairbank

Not enough data to show CEO approval

Capital One has an employee rating of 4.7 out of 5 stars, based on 13,219 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Capital One employee rating is 26% above average for employers within the Finanza industry (3.7 stars).

Reviews by job title

13K reviews
3.0
Mar 12, 2026
Recommend
CEO approval
Business Outlook

Pros

Good place to start career, culture has been different than before

Cons

Limited growth opportunities, questionable for long-term development

1.0
Mar 12, 2026
Recommend
CEO approval
Business Outlook

Pros

Nice restaurant - can’t honestly say anything else

Cons

I’ve resisted writing this for a couple of years but really it’s become too much. We lost all the people who know how to run an Operation and it’s been downhill from there. Lack of EQ, decisions being taken about sourcing that make no sense, intimidation and a leader of the department who is over promoted and utterly clueless. There are now only a couple of people who are actually competent and the customer experience is the main casualty.

Viewing 382 - 384 of 13,219 Reviews

Glassdoor has 21,350 Capital One reviews submitted anonymously by Capital One employees. Read employee reviews and ratings on Glassdoor to decide if Capital One is right for you.