Does Burberry pay their employees well?

According to anonymously submitted Glassdoor reviews, Burberry employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at Burberry. This rating has been stable over the past 12 months.

How satisfied are employees working at Burberry?

51% of Burberry employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Burberry 3.1 out of 5 for work life balance, 3.1 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at Burberry?

Sales Associate (347) , Client Advisor (74) , Manager (35) , Retail Sales Associate (29) , Sales (28) , Customer Service Representative (23) , Customer Service Consultant (21) , Project Manager (21) , Department Manager (20) , Senior Manager (20) , Designer (19) , Service Lead (18) , Director (17) , Sales Assistant (16) , Showroom Assistant (15)

What are the pros of working at Burberry according to real employee reviews?

"Great benefits and feel valued within the business" ((in 205 reviews)); "People are great and very engaged in business" ((in 132 reviews)); "Company had great values and culture." ((in 64 reviews)); "Colleagues and people are friendly" ((in 63 reviews)); "Great team and thoroughly enjoyable job." ((in 61 reviews))

What are the cons of working at Burberry according to real employee reviews?

"Management was poor since they only know how to pass on stress and KPIs without considering the market/client base" ((in 160 reviews)); "Pay was low and mostly based on commission" ((in 76 reviews)); "Long hours in an ever changing environment that makes it hard to navigate and plan for goals" ((in 74 reviews)); "Low salary unless you resign then they give you counter offer to aline with your offer from other brand" ((in 68 reviews)); "Bad managers" ((in 60 reviews))

What are employees saying about Burberry layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Burberry layoffs and their outlook for job security at Burberry in 2026.

What are the top reviewed Burberry locations?

Milano , Firenze , Scandicci , Roma , Itala , Venezia , Imperia , Serravalle Scrivia

Burberry reviews

3.2

51% would recommend to a friend

(2,065 total reviews)

Joshua Schulman

64% approve of CEO

35% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Burberry has an employee rating of 3.2 out of 5 stars, based on 2,065 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Burberry employee rating is in line with the average (within 1 standard deviation) for employers within the Vendita al dettaglio e all'ingrosso industry (3.9 stars).

Reviews by job title

2K reviews

1.0

Sep 30, 2020

Underpaid, Overworked and Disrepected

It service desk analyst

Recommend

CEO approval

Business Outlook

Pros

Ability to work from home in current climate

Cons

- Morale drained staff - Employ "anyone" regardless of ability to do the job - Dead end progression - False hope and promise of change to retain staff - Senior management "Bring your old mate to work with you" - Hire externally for any new positions - Multiple employee engagement surveys with the same result - Staff are unappreciated, no training, no progression - Targets and objectives based on how quickly a call is answered, cases closed in a month and customer feedback. - Desk is ran like a Customer service function, but expected to be technical across multiple platforms - The middle man of Burberry

1.0

Aug 28, 2020

Corrupt Management, Racist, Unprofessional, High Turnover

Sales lead

Recommend

CEO approval

Business Outlook

Pros

Medical and dental benefits, compensation wasn't terrible

Cons

Discrimination against physical appearance, racism is acceptable and displayed by management, human resources unhelpful to resolve poor management, excuse-driven gossip, poor accountability, aggressive micromanagement, doesn't acknowledge work/life balance. Slow to move up and pretends to exercise diversity to appear cultura. HIGH TURNOVER

2.0

Jun 11, 2020

Sale role with not really nice office environment.

Customer service agent

Recommend

CEO approval

Business Outlook

Pros

Free fruit, nice work colleagues, and nice office building.

Cons

Toxic environment, for example, the management team will tell you off for going to the bathroom for more than 20 minutes in total on a 9 hours shift. They encourage the competition between work colleagues for the sales, that the agent will not receive any commissions for. The pressure to making sales is really high, and if you do not target their numbers, the manager will sit with the agent on his/her desk to listen to every interaction and criticizes every single detail of your work. The pressure environment and not reward policy gave a lot of collegues burnt out and anxiety issues.

Viewing 112 - 114 of 2,065 Reviews

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Jobs at Burberry

Quality Assurance Technician

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Burberry

Burberry reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Underpaid, Overworked and Disrepected

Corrupt Management, Racist, Unprofessional, High Turnover

Sale role with not really nice office environment.

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Jobs at Burberry