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Amazon Web Services

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Amazon Web Services reviews

3.6

62% would recommend to a friend

(13,998 total reviews)
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Matt Garman

52% approve of CEO

62% positive business outlook

Amazon Web Services has an employee rating of 3.6 out of 5 stars, based on 13,998 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Amazon Web Services employee rating is in line with the average (within 1 standard deviation) for employers within the IT (Information Technology) industry (3.9 stars).

Reviews by job title

14K reviews
1.0
Feb 20, 2025
Recommend
CEO approval
Business Outlook

Pros

The pay is good when stocks are up. Your salary will go down if stocks go down.

Cons

If you value work-life balance and a supportive workplace, AWS was never that company. If you’re willing to put up with the grind to advance your career, AWS is no longer the place for you either - return-to-office (RTO) mandate, plans to flatten the organization by reducing manager roles, limiting or eliminating the ability to backfill roles, and significant leadership churn from visionary leaders has made an already toxic culture that much more unbearable, even for the hardest workers. The RTO mandate has made this environment of constant pressure and lack of support all the more apparent, creating a sense of isolation, even when you’re surrounded by coworkers. All I need to do is look around to see the struggle with burnout, health issues, and declining morale. The sense of dread that has taken hold is depressing, with many feeling that their well-being is being sacrificed for corporate priorities. I would strongly encourage anyone considering a position here to carefully evaluate whether this environment is worth the pay.

3.0
Feb 5, 2025
Recommend
CEO approval
Business Outlook

Pros

- Good opportunities to advance your technical and product skills - Solid compensation, although the growth is largely driven by stock gains. - PMTs are given a lot of ownership and autonomy. Good relationships across product and engineering allow you to get technical work done smoothly - Customer obsessed culture gives you the right to support your arguments with data and customer feedback, even if slightly outside your wheelhouse

Cons

- Management does not value their employees. Senior leadership will throw tantrums about timelines without trying to understand root causes, and ask people to work weekends and holidays to meet their expectations. This is acceptable as it "raises the bar" for teams in Amazon culture speak. Many decisions taken top down due to "disagree and commit" leadership principle and escalation culture. This also leads to constant stress across team. - Career growth is difficult since recent flattening actions. Many L7 PMT managers got pushed down to IC roles, creating a large band of L7 ICs and slowing promotions for all. Performance is not rewarded adequately, and you are constantly considered to do other peoples job to "take on scope". Raises have basically been stalled since 2023. - The promotion prospect is frequently dangled in front of you but the process is 1-2 years long once your manager commits. Managers have to write documents to justify your promotion, it is not always in your hands. Frequent "re-orgs" which change your direct management hinder your career growth as your new manager is often not as motivated to write your role leveling or scoping document (two docs your manager must write and take up to leadership for approval of your promo).

1.0
Jan 29, 2025
Recommend
CEO approval
Business Outlook

Pros

There are not a lot of pros in AWS for a woman that I can see.

Cons

Discriminated based on your gender. Talked down to. Being hired with the idea that you would be a PgM (I have 10+ years experience) only get a title of operations analyst and to sit and do a job that could be done by someone with no experience at all. Extremely inefficient leaders who don't even know what people are working on half the time. Not transparent. Not equal You watch people getting promoted that you sometimes wonder, "how did they get a job to begin with?"

Viewing 232 - 234 of 13,998 Reviews

Glassdoor has 16,858 Amazon Web Services reviews submitted anonymously by Amazon Web Services employees. Read employee reviews and ratings on Glassdoor to decide if Amazon Web Services is right for you.