Amazon Web Services reviews

* Despite Amazon's LPs, Amazon has adopted a "Day 2" culture, making decisive action nearly impossible. Initiatives get lost in the bureaucratic process as much as any other large company (unfortunately). * Leadership churn and constant reorganization within the TAM org. I had 5 different managers in the span of 1 year, leading to awful team cohesion and coordination, along with presenting a revolving door of personnel to customers. * Too many goals/priorities for TAMs led to customer neglect and people adopting a "save yourself" mentality by pencil whipping metrics. * TAMs were required to push Amazon Q on customers to meet sales metrics, violating the integrity of the TAM as a customer advocate internal to AWS. This was highly tracked and pushed company wide. * Instead of leveraging existing global support teams for time-zone friendly support, I was asked (and expected) to hold calls in various time zones themselves, leading to 60-70 hour work weeks.

Extremely political. There is no clear direction, and constant change and ambiguity are the norm. Your team members are not encouraged to help or collaborate, rather your encouraged to all be "leaders". So it's a very "every man for himself" culture. There are constant conversations going on about you and your performance at all times, and you never know who is a part of those conversations. So, for example, if you work on a project with someone, it's not just you working on a project...it's a test. Because that person was likely advised to work with you by a leader so that they could see how well you performed. So you're constantly being scrutinized and tested. There are tons of smart people there, but no one's really passionate about the work, so it's a very uninspiring work environment. People just endure for the money, but the culture is actually quire sad and depressing.