Amazon Virtual Customer Service Associate reviews

4.2

71% would recommend to a friend

(138 total reviews)
avatar

Andrew Jassy

69% approve of CEO

69% positive business outlook

Virtual Customer Service Associate employees have rated Amazon with 4.2 out of 5 stars, based on 138 company reviews on Glassdoor. This indicates that most Virtual Customer Service Associate professionals have an excellent working experience there. Amazon is rated in line with the average (within 1 standard deviation) by Virtual Customer Service Associate professionals compared to other employers within the IT (Information Technology) industry (3.9 stars).

Reviews by job title

138 reviews
3.0
Aug 13, 2021
Recommend
CEO approval
Business Outlook

Pros

It's Amazon. A huge company with decent benefits. Work-from-home is nice as long as you can isolate yourself

Cons

It's Amazon. You're lining a billionaire's pockets so he can play around in space. IF you can get the hours you want, it's a decent work-from-home job, but you always have that IF. The pay is low. The customers are rude. The constant stress is aggravating.

Viewing 97 - 99 of 138 Reviews

Glassdoor has 251,317 Amazon reviews submitted anonymously by Amazon employees. Read employee reviews and ratings on Glassdoor to decide if Amazon is right for you.