Amazon Virtual Customer Service Associate reviews

4.2

71% would recommend to a friend

(138 total reviews)
avatar

Andrew Jassy

69% approve of CEO

69% positive business outlook

Virtual Customer Service Associate employees have rated Amazon with 4.2 out of 5 stars, based on 138 company reviews on Glassdoor. This indicates that most Virtual Customer Service Associate professionals have an excellent working experience there. Amazon is rated in line with the average (within 1 standard deviation) by Virtual Customer Service Associate professionals compared to other employers within the IT (Information Technology) industry (3.9 stars).

Reviews by job title

138 reviews
4.0
Oct 20, 2021
Recommend
CEO approval
Business Outlook

Pros

-Always room for growth -Training and coaching -Company pays 85% of your study fees -All work equipment provided

Cons

-Shift and working weekends -Stressful and fast paced environment

3.0
Oct 12, 2021
Recommend
CEO approval
Business Outlook

Pros

Salary is okay, not great. Medical Aid and Provident fund are good.

Cons

It takes a while before you can move on out from the live call centre scene.

Viewing 91 - 93 of 138 Reviews

Glassdoor has 251,317 Amazon reviews submitted anonymously by Amazon employees. Read employee reviews and ratings on Glassdoor to decide if Amazon is right for you.