Is Amazon a good company to work for as a Support Analyst?

Support Analyst professionals working at Amazon have rated their employer with 3.4 out of 5 stars in 16 Glassdoor reviews. This is a lower than average score with the overall rating of Amazon employees being 3.5 out of 5 stars. Search open Support Analyst Jobs at Amazon now and start preparing for your job interview by browsing frequently asked Support Analyst interview questions at Amazon .

Does Amazon pay Support Analyst employees well?

Support Analyst professionals rate their compensation and benefits at Amazon with 2.5 out of 5 stars based on 16 anonymously submitted employee reviews. This is 38.7% worse than the company average rating for salary and benefits. Find out more about Support Analyst salaries at Amazon.

What are the top reviewed jobs at Amazon?

Warehouse Associate (11108) , Warehouse Worker (6912) , Associate (6208) , Software Engineer (6153) , Area Manager (5691) , Software Development Engineer (SDE) (3507) , Fulfillment Associate (3406) , Software Development Engineer (3177) , Customer Service Representative (3042) , Program Manager (2477) , Operations Manager (2295) , Customer Service Associate (2216) , Sortation Associate (1865) , Manager (1455) , Process Assistant (1422)

What are the pros of working at Amazon according to real employee reviews?

""Pay is good but not worth the asks made from IT and how they are treated"" ((in 19531 reviews)); "Their health benefits is good and their career choice is helpful to start a new career." ((in 13294 reviews)); "A lot of information that is useful and great people to go to when you need something" ((in 7784 reviews)); "It's a very huge company all around the world and it keep satisfying their employees with good salary and accommodation" ((in 5825 reviews)); "The work culture is good and I never felt that I was new in the company" ((in 4855 reviews))

What are the cons of working at Amazon according to real employee reviews?

"You do work bloody hard and very long hours so there is no work life balance" ((in 10148 reviews)); "You work long hours and not as many breaks as you would like or need at times" ((in 7104 reviews)); "Bad management always yelling at employees the turn around ratio of hiring and letting people go is really awful." ((in 6707 reviews)); "There are also bad managers that are rude and do not care about the feelings of their associates." ((in 5202 reviews)); "The company advertises peak season as the long hours and hard push but it really happens routinely throughout the year." ((in 2406 reviews))

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Amazon

Amazon Support Analyst reviews

3.4

18% would recommend to a friend

(16 total reviews)

Andrew Jassy

2% approve of CEO

16% positive business outlook

Ratings by demographic groups

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Support Analyst employees have rated Amazon with 3.4 out of 5 stars, based on 16 company reviews on Glassdoor. This indicates that most Support Analyst professionals have a good working experience there. Amazon is rated in line with the average (within 1 standard deviation) by Support Analyst professionals compared to other employers within the IT (Information Technology) industry (3.9 stars).

Reviews by job title

16 reviews

5.0

Sep 26, 2024

Fghh

Support analyst

Recommend

CEO approval

Business Outlook

Pros

Very good environment to work in

Cons

Can get hectic at times

5.0

Mar 28, 2024

Salary

Support analyst

Recommend

CEO approval

Business Outlook

Pros

The salary provided was good. Also received incentives for afternoon and night shifts. Yearly bonus is also paid

Cons

No Cons regarding the Salary paid at Amazon

4.0

May 24, 2022

Good pay

Support analyst

Recommend

CEO approval

Business Outlook

Pros

They give you different allowance for various facilities. They provide the basic requirements you need to work. Understanding in terms of leaves.

Cons

The departments are sometimes very understaffed, depending of the day of the week. The shift timing keep changing.

Viewing 1 - 3 of 16 Reviews

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