Amazon reviews

3.5

60% would recommend to a friend

(209,474 total reviews)
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Andrew Jassy

50% approve of CEO

57% positive business outlook

Amazon has an employee rating of 3.5 out of 5 stars, based on 209,474 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Amazon employee rating is in line with the average (within 1 standard deviation) for employers within the IT (Information Technology) industry (3.9 stars).

Reviews by job title

209K reviews
4.0
Feb 26, 2010
Recommend
CEO approval
Business Outlook

Pros

* You get to work on challenging and interesting problems * The types of problems and challenges vary greatly from group to group giving you plenty of opportunities to try and learn new things, if you're looking for a change you don't necessarily have to find a new job, just a new group. * In general you get to work with really smart, competent and experienced developers that will push you. * Good compensation * Performance is generally acknowledged * Developers and principal engineers choose the platforms and technologies used, not the business teams or management. * The mantra that "it's all about the customer experience" is actually true and enforced. Whenever a tie needs to be broken on how something should work the answer to this question is usually sufficient to break it.

Cons

* Being on an on-call rotation and carrying a pager. The operational burden placed on developers varies significantly depending on what group you're in, but some groups are pretty horrific. * Middle management is often woefully ineffective (of course there are exceptions) * Compensation doesn't always correlate with performance, developers in the same level are almost always paid about the same regardless of how much they accomplish, promotion is the only guaranteed path to compensation increases. * The hiring/interview process is a complete crap-shoot, bad people get in, good people get rejected, when things break there's almost never any attempt to look at what went wrong and how to prevent it in the future. * RSU (stock) based compensation is highly variant depending on the stock price (when you are awarded the stock and when it vests can be separated by years). In some situations this is positive and some situations its negative, but cash based compensation would be more predictable. If the stock does go up one year your compensation the next year may go down in order to compensate. * As inevitable with large companies, Amazon is becoming more process oriented, this means more pointless meetings (this is often exacerbated by poor middle management who care more about process than results, and rarely take a step back to see if what they're doing is actually adding value). The weekly metrics and change management meetings that some groups have typify this problem.

2.0
Feb 26, 2010

Schizophrenic

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

You get free coffee, can learn about how to build an application at web scale, and work with some smart people.

Cons

Smart people doing stupid things. Well intended management / leadership doing stupid things. Lack of strong career planning ... happens once a year. Be prepared to be anal about details. A company that is still trying to be a startup (act like one in terms of results) but with big company bureaucracy (ie. better cover your arse).

2.0
Feb 25, 2010
Recommend
CEO approval
Business Outlook

Pros

Innovative company Good compensation and benefits Room for professional growth and advancement

Cons

- Priorities are constantly changing so that you don't know what you should be focusing on and you are not able to accomplish much because you get pulled from one project or priority to the next - Work is piled on you so that you learn to manage NOT doing things and ignoring requests just to keep you head above water - this is not something I felt good about in trying to do my job - Performance feedback and professional development advice was inconsistent from one of my superiors to the next - Their motto is "work hard, have fun, make history" - the fun part s definitely not there. As managers we were afraid to talk to eah other on the shop floor and be seen smiling or enjoying ourselves for fear that a senior manager would see us not being serious & professional enough. -Work/life balance - that is practically non-existent.

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