Amazon reviews

3.5

60% would recommend to a friend

(209,519 total reviews)
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Andrew Jassy

50% approve of CEO

57% positive business outlook

Amazon has an employee rating of 3.5 out of 5 stars, based on 209,519 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Amazon employee rating is in line with the average (within 1 standard deviation) for employers within the IT (Information Technology) industry (3.9 stars).

Reviews by job title

210K reviews
1.0
Jun 17, 2026
Recommend
CEO approval
Business Outlook

Pros

Great Healthcare Benefit options, dental, vision, 401K plan, company stock.

Cons

The building has experienced significant leadership turnover since launch, with many of the original launch leaders no longer at the site. Frequent changes in leadership have created inconsistency in communication, expectations, and long-term direction. The facility's physical layout presents ongoing operational challenges. The site is located on a narrow property that can make traffic flow difficult for employees, delivery drivers, and trailer movements, particularly during peak periods. Work-life balance can be challenging. Mandatory Extra Time may be announced with limited notice, and salaried leaders are often expected to work extended shifts that can exceed 12 hours during periods of high operational demand. Decision-making and advancement opportunities can sometimes feel inconsistent, with perceptions of favoritism impacting morale and trust among employees. Communication and employee concerns are not always addressed in a transparent or timely manner. Operational pressures, staffing constraints, and frequent organizational changes create a stressful work environment. I would avoid at all cost. Amazon has a devotion to DEI but you don't see it at this site despite the site leader being South Asian.

Viewing 193 - 195 of 209,519 Reviews

Glassdoor has 250,971 Amazon reviews submitted anonymously by Amazon employees. Read employee reviews and ratings on Glassdoor to decide if Amazon is right for you.