Is Amazon a good company to work for as a Process Assistant?

Process Assistant professionals working at Amazon have rated their employer with 3.5 out of 5 stars in 1,424 Glassdoor reviews. This is an average score with the overall rating of Amazon employees being 3.5 out of 5 stars. Search open Process Assistant Jobs at Amazon now and start preparing for your job interview by browsing frequently asked Process Assistant interview questions at Amazon .

Does Amazon pay Process Assistant employees well?

Process Assistant professionals rate their compensation and benefits at Amazon with 3.8 out of 5 stars based on 1,424 anonymously submitted employee reviews. This is 2.7% better than the company average rating for salary and benefits. Find out more about Process Assistant salaries at Amazon.

How happy are Process Assistant professionals working at Amazon?

67% of Process Assistant employees at Amazon would recommend their employer to a friend. This rating has increased by 5% in the past 12 months. Process Assistant professionals have also rated Amazon with a 3.2 rating for work-life-balance, 3.9 rating for diversity and inclusion, 3.1 rating for culture and values and 3.7 rating for career opportunities.

What are the top reviewed jobs at Amazon?

Warehouse Associate (11107) , Warehouse Worker (6905) , Associate (6207) , Software Engineer (6146) , Area Manager (5683) , Software Development Engineer (SDE) (3503) , Fulfillment Associate (3405) , Software Development Engineer (3174) , Customer Service Representative (3042) , Program Manager (2475) , Operations Manager (2292) , Customer Service Associate (2215) , Sortation Associate (1864) , Manager (1454) , Process Assistant (1422)

What are the pros of working at Amazon according to real employee reviews?

"Pay is good but not worth the asks made from IT and how they are treated" ((in 19296 reviews)); "Their health benefits is good and their career choice is helpful to start a new career." ((in 13210 reviews)); "A lot of information that is useful and great people to go to when you need something" ((in 7761 reviews)); "The pay: the base salary is good and the sign on bonus was great." ((in 5791 reviews)); "The work culture is good and I never felt that I was new in the company" ((in 4890 reviews))

What are the cons of working at Amazon according to real employee reviews?

"You do work bloody hard and very long hours so there is no work life balance" ((in 10080 reviews)); "You work long hours and not as many breaks as you would like or need at times" ((in 7059 reviews)); "Poor management can lead to unnecessary stress and even impact your standing within the company." ((in 6646 reviews)); "There are also bad managers that are rude and do not care about the feelings of their associates." ((in 5205 reviews)); "The company advertises peak season as the long hours and hard push but it really happens routinely throughout the year." ((in 2412 reviews))

Amazon Process Assistant reviews

3.5

67% would recommend to a friend

(1,424 total reviews)

Andrew Jassy

67% approve of CEO

65% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (1,424 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Process Assistant employees have rated Amazon with 3.5 out of 5 stars, based on 1,424 company reviews on Glassdoor. This indicates that most Process Assistant professionals have a good working experience there. Amazon is rated in line with the average (within 1 standard deviation) by Process Assistant professionals compared to other employers within the IT (Information Technology) industry (3.9 stars).

Reviews by job title

1K reviews

4.0

Jun 20, 2025

A Great Place to Learn Leadership and Grow Fast

Process assistant

Recommend

CEO approval

Business Outlook

Pros

Clear performance metrics and expectations Good exposure to operations and leadership practices Opportunity to develop people management skills early on Great pay compared to similar roles in other warehouses

Cons

Advancement often depends more on networking than performance Physically demanding work depending on the shift Work-life balance can be difficult, especially during peak seasons Feedback isn’t always heard or implemented

3.0

Jun 20, 2025

Good entry job for young people without a degree

Process assistant

Recommend

CEO approval

Business Outlook

Pros

Not bad for a starter job, my resume looks better now.

Cons

I think i developed tinitis from prolonged expose to the loud sounds you typically expect from a warehouse, while amazon usually has the cleanest warehouses its still a warehouse.

4.0

Jun 17, 2025

Great benefits and easy to level up if you are willing to work hard.

Process assistant

Recommend

CEO approval

Business Outlook

Pros

Learn in a quick and high pace environment Gain leadership skills Learn to lead a team and how the warehouse operations work.

Cons

Still an hourly worker Can’t speak for the whole company but at times at my site we were short handed and the more we got done with less people the more we were put in that situation.

Viewing 64 - 66 of 1,424 Reviews

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Amazon

Amazon Process Assistant reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

A Great Place to Learn Leadership and Grow Fast

Good entry job for young people without a degree

Great benefits and easy to level up if you are willing to work hard.

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