mental maths questions, including sequences, you are given 10 seconds to answer each question, I found it extremely tough and simply just practising for it might not guarantee to pass. You will need to have exceptional maths skills if not it might not be the right program for you.
What makes good customer service?
Tell me about a time you’ve worked as part of a successful team.
What do you think you’d enjoy about the role?
How would you deal with a customer who had a query? Tell me about yourself and what made you apply at Sainsburys? What relevant experience do you have?
What do you expect the daily duties of this role to be?
Why would you like to work for Sainsburys
Tell me about a time when you have given great customer service.
Tell me about your leadership experience
Tell me about a time you dealt with a challenging situation and how you deal with an underperforming team member? Tell me how you manage change and how this motivates you? Why do you want to work for us and why should we give you the role? A lot of the questions were pretty hard but if you prepare you will be absolutely fine! It's on a STAR method - Situation, Task, Achievement, Result. As long as you answer in this order you will be fine.
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