What are 3 most important qualities for Customer Support agent?
Tier 1 Technical Support Interview Questions
90 tier 1 technical support interview questions shared by candidates
Helpware noticed that i had not previously worked for around 7 years. So their main question was "why"?
Explain the process where a computer behind a router is trying to ping a sever with it's private IP. given that the server is connected on internet behind another router.
There was a focus on support experience and email technology/protocols.
can you lift 50 lbs
Give me an example of one of your weaknesses.
Describe making a PB&J sandwich.
How would you deal with customers who are angry and need their issue to be solved asap?
why do you think you would be an asset in this role?
How would you explain something technical to a non-technical person?
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