Services Manager Interview Questions

2,932 services manager interview questions shared by candidates

Being asked about work/life balance. I feel it is such a great and important question but the answer is so different for everyone. Now that I am at this company I realize that there is a large discrepancy between what different members of the team think the ideal balance is so I am glad they asked me this question in the interview.
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Guest Services Manager

Interviewed at Cuvee Ventures

2.1
May 6, 2014

Being asked about work/life balance. I feel it is such a great and important question but the answer is so different for everyone. Now that I am at this company I realize that there is a large discrepancy between what different members of the team think the ideal balance is so I am glad they asked me this question in the interview.

The role changed between interview 1 and 2 from having line management responsibility to being an IC role. This gave me an indication that the team didn't know what they were looking for. There was no real structure to the second interview and they seemed to be just passing to each other for further questions which they were making up on the spot. There were a lot of red flags for this role. They talked about the person in this role 'solving all their problems' without acknowledging issues in their working process. They also explicitly mentioned several times the expectation to work late to meet deadlines. This is a given in these type of roles but to explicitly call it out in an interview made me feel there would be unhealthy work environment.
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People Services Systems Senior Manager

Interviewed at Clifford Chance

4.1
Dec 20, 2023

The role changed between interview 1 and 2 from having line management responsibility to being an IC role. This gave me an indication that the team didn't know what they were looking for. There was no real structure to the second interview and they seemed to be just passing to each other for further questions which they were making up on the spot. There were a lot of red flags for this role. They talked about the person in this role 'solving all their problems' without acknowledging issues in their working process. They also explicitly mentioned several times the expectation to work late to meet deadlines. This is a given in these type of roles but to explicitly call it out in an interview made me feel there would be unhealthy work environment.

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