Mainly competency questions, strictly based on Amazon's own competency framework. You need to give proof in points on displaying those behaviours, e.g. "Obsessed by Customers / Dive Deep, etc.". They expect the answer to follow a STAR-type of structure (Situation-Task-Action-Result). Example of a non competency question: "Do you think it is clear for customers to differentiate when they purchase on Amazon's marketplace or directly from Amazon?"
Services Manager Interview Questions
2,932 services manager interview questions shared by candidates
How does your current experience prepare you for this role at Salesforce? How do you work with senior client stakeholders?
Mainly the questions revolved around my management skills and how I can make sure that each team member will have self accountability
1. Can you describe a time when you had to manage conflicting priorities from different stakeholders? How did you align their goals and ensure that everyone was on board with the final decision? 2. How do you approach prioritizing features in a product roadmap, especially when resources are limited? Could you walk me through a specific example where you had to make tough prioritization decisions
What are your experiences in this field?
Gave the 3 most successful business cases of your career
Can you tell me about your experience doing pre-sales or growing an account from within the company?
Do you know anything about UX or IU What's your thoughts on work-life balance No technical questions
Nothing out of the ordinary in terms of questions. You will need to prepare a business case at one point in the recruitment process.
Questions on experience around managing partners and vendors, why type of SLAs were implemented and my general view on a successful partner manager
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