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Senior Technical Support Interview Questions
601 senior technical support interview questions shared by candidates
Q: Explain the Incident Management Cycle in Service now. Q: How do you plan to run two bridge calls simultaneously?
I would say these were typical Support Engineer questions that were more focused on technical abilities, how you manage day-to-day tasks, examples of how you handle pressure, etc.
There wasn't really anything difficult or unexpected.
More in Technical and technical problem solving skills.
What is the JVM?
Why should I hire you?
They asked me about how I handled tough situations, working on the ServiceNiw tickets, etc
What would be your 30, 60, 90 days approach if we were to hire you?
What do you know about dns servers and ip adress?
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