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Senior Technical Support Interview Questions
601 senior technical support interview questions shared by candidates
Tell me about a technical issue that you have encountered in the past and walk me through what you did to resolve it.
Q: Explain the Incident Management Cycle in Service now. Q: How do you plan to run two bridge calls simultaneously?
I would say these were typical Support Engineer questions that were more focused on technical abilities, how you manage day-to-day tasks, examples of how you handle pressure, etc.
There wasn't really anything difficult or unexpected.
More in Technical and technical problem solving skills.
What is the JVM?
Why should I hire you?
They asked me about how I handled tough situations, working on the ServiceNiw tickets, etc
What would be your 30, 60, 90 days approach if we were to hire you?
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