Tell me a time when you had great customer service
Reservations Agent Interview Questions
680 reservations agent interview questions shared by candidates
what I know about the company
how would you handle a difficult client on the phone?
Why would you choose us?
Stengths, why good fit, reliable
What my past experience was
What would you say are your greatest strengths/weaknesses?
How I dealt with conflict.
I was asked to describe a difficult situation and how I handled it
They asked me how to use the STAR method for an altercation I’ve experienced. Explained where a customer was upset due to communication errors and was able to assist to the best of my abilities and to put the care ofe customer first while still maintaining company protocol.
Viewing 491 - 500 interview questions