How much phone experience do I have?
Reservations Agent Interview Questions
680 reservations agent interview questions shared by candidates
How would you deal with an irate customer?
When were you in a tough situation at work, what did you do, and how was it resolved?
As perguntas são para te conhecerem melhor, mais pra conhecer sua personalidade sendo que eles são bem simpáticos. Como é para trabalhar aqui no Brasil eles iniciaram falando com a gente em Português mas depois explicaram que iriam fazer algumas perguntas em Inglês para ver como era a nossa fluência.
What is your goal out of this job?
If you had many different things to do in a day, how would you prioritize everything?
What makes you a good candidate?
About experience, how to deal with calls and being able to work dealing with more than one task.
How would you handle an irate customer who had picked a specific seat on the plane to sit, but for some reason was unable to sit there?
En quoi vous pensez correspondre au poste?
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