Tell us a time when a customer was unhappy and how you resolved the situation
Reservations Agent Interview Questions
680 reservations agent interview questions shared by candidates
Listen to a call and say what was good about it
Se eu conseguiria me adaptar a rotina de escritório, uma vez que minha experiência era primordialmente de aeroporto, portanto, mais dinâmica.
Do you a laptop and a second screen Do you have fibre Do you have a quiet working environment
Why are you interested in this position?
Basic questions about previous work experiences.
How would you deal with having just been upset/had a difficult client on the phone and then having to immediately take another call?
Describe a time when you had an angry customer and how did you deal with it?
Just asked me a bunch of personal questions about past jobs and past skills i used, didnt really give me any brain busters
How much phone experience do I have?
Viewing 161 - 170 interview questions