Tell me about your past experience
Incident Interview Questions
778 incident interview questions shared by candidates
Basic ITIL incident management questions and your previous job role. Also few sceanario based questions to check your problem solving skills, leadership and management.
How do you assess the priority of an incident?
First Round ( Cleared ) 1. Tell me about yourself! 2. What is SLA? Response and resolution SLA 3. Difference between Major Incident and P1 ?
How you defined priority for an incident
Provide an example of a ransomware case you worked.
Interview questions were less technical and more towards personality, situation resolution, questions regarding background and what would I bring to the table, career aspirations, and had informal discussions.
What was your experience like in your last job.
What is the ITIL? Explain.
Past experience Some technical questions How I personally work within a team
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