Asked for example scenarios regarding management of teams and workshops based on design and customer experience strategy. Walked through examples and portfolio.
Director Customer Experience Interview Questions
265 director customer experience interview questions shared by candidates
What does your apartment look like?
Since this was a leadership role, questions were more around understanding my leadership philosophy, and ideas for improvement across product and process. Task round involved a well-defined design problem to be solved.
Two part assessment -timed IQ test and timed skills test
How would you prioritize product features?
Logic Qs: - look at these shapes, which pattern would come next - X person was hired before Y, Z was before X, when was Y hired
Management style, UX process, Behavioural questions etc.
Basic, more interested in where I came from
Tell us about a time where you had a disagreement with a manager?
What is the importance of design? How many direct reports do you have in your current position? What questions do you have for me?
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