Why bp
Customer Service Assistant Interview Questions
2,457 customer service assistant interview questions shared by candidates
I was asked about the 4 I's - Innovtion, Intergrity, Inspiration and In Touch. Make sure you read their website Company Overview as they will ask you for examples on how you have achieved the above. The Manager was very nice and I felt quite relaxed.
How would I sell add on items to customers.
Why do you want the job
What do you know about our company?
What skills do you have because of which we should choose you over others?
I was asked questions about how I'd deal with particular scenarios, e.g. an angry customer.
Why you wanted to work there
Tell me about yourself... Do you have any kids any pets?
Tell me example when you deliver an excellent service
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