What is customer service?
Customer Assistant Interview Questions
10,247 customer assistant interview questions shared by candidates
can you use an ipad?
They asked if faced with a difficult customer, would would be the approach.
tell me about yourself, why do you want to work for M&S
How does technology help the customer
What do you think the job involves?
A customer has complained because you have ran out of her favourite chocolate biscuits and last time she visited the store they were also not in stock. There isn’t a delivery due until tomorrow morning. Guide me through what you would do in this situation.
No milk on shop floor, Large and growing queue of customers and only one staff member on tills, spillage in one of the aisles and Veg display is messy. Prioritize these tasks in importance and explain why you made these choices?
Name a time you went over and above for a customer regarding customer service
There were 2 questions I struggled to answer on the spot. First was: "Tell me about the best piece of customer service you have ever given?" and the second:, "What do you dislike about working in a team?"
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