Using the STAR method tell us about an experience that you have had that you’ve had to overcome?
Adjuster Interview Questions
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There were a total of 13 between the 2 interviews. Someone posted the first 8 which are the same for everyone. The other 5 vary but one of the questions asked to Describe a time you had to negotiate with a customer. What did you do and what were the results?
Tell me about a time where there was a miscommunication between you and customer regarding their expectation
Describe a time where you need to gather information from multiple sources to solve a problem
STAR style interview questions and responses (Google if unfamiliar). Have a situation to talk about for each of these topics and you’ll be golden. 1. A time that you had to solve a difficult problem. 2. A time you exceeded someone’s expectations. 3. A time you felt overwhelmed. 4. A time you received constructive feedback. 5. A time where you coped with a substantial change at work or school. 6. A time you received conflicting information. 7. A time where a customer told you no. 8. A time you did something wrong at work. 9. A time you learned something new. 10. A time you had to negotiate. Would definitely recommend shifting your answers focus towards customer service if you do not have prior insurance experience as it seems they want to find people that are good with people for this role.
Same question as the video interview
All questions must be answered in STAR format. Questions were about difficult customer experiences or problem solving on the spot
Name a time you had a conflict with a coworker and how you handled it and what the outcome was
A time where you face rejection
1, How do you prioritize tasks when there are multiple deadlines? 2. How do you handle the different opinions between you and your colleague?
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