I applied through a recruiter. The process took 4 weeks. I interviewed at Uber
Interview
I sent my resume to a recruiter and heard back about 3 weeks later. First initial phone interview was great - normal questions about my background and why I want to work at Uber. The recruiter then sent me the creative exercise to complete over the next few days. I have to say, the creative exercise is an incredible opportunity to really think about what awesome ideas you could bring to the company. As long as you love the service, it's not hard to come up with endless ways to drive sign-ups and grow the business. I really enjoyed the exercise and after sending it through, heard back the next day that the GM would like to meet with me. A few days later, I had a Skype interview with the head Community Manager which was about 30 min. The final round involved coming into the office to make a presentation to all of the CMs, and then 2-1 interviews with 6 CMs. All the interviews were enjoyable and everyone at Uber is really easy to talk to. They don't want to throw you off - they genuinely just want to know what you love about the company and how you can add value to their rapidly growing team. It's truly a straightforward interview process that moves incredibly quickly. Following my Friday presentation, I was contacted on Monday to discuss an offer.
Bottom line - this isn't an interview process you can fake. You need to know about the company and mesh with the people you meet. You need to be passionate about Uber and the chance to be part of one of the most disruptive, innovative companies in the world. If you have that drive, interest, and creativity - you'll be fine.
Interview questions [1]
Question 1
Being asked to provide promo ideas on the spot. However if you follow the company, this shouldn't be tough.
I applied online. The process took 3 weeks. I interviewed at Uber in Sep 2013
Interview
I applied online and received an email about three days later from the recruiter to set up a quick phone call. I spoke with the recruiter for about 15 minutes and she forwarded the Creative Assignment shortly thereafter. If this is something you're passionate about, seriously put your all into the assignment - I actually had fun doing it. I emailed my assignment and a few days later I had a Skype interview with the hiring manager. I was informed that I was moving forward a few days later and had an in-person interview with a launcher and a Skype interview with the regional manager the same day.
The process really moved. About two weeks later I received a phone call saying that they all really liked me, but at the moment I wouldn't be a good fit. I really liked everyone that I spoke with and truly enjoyed the process. My experience may be a little different because I was in a city where Uber was recently being launched, so I didn't meet with a team seeing as there wasn't one yet. But totally loved speaking with everyone and Quynh, the recruiter, was awesome!
Interview questions [1]
Question 1
Nothing difficult or unexpected, just research the company.
I applied online. The process took 2 months. I interviewed at Uber (Washington, DC) in Sep 2013
Interview
Applied online and was contacted within a week. Had 3 interviews - first phone screen with HR, then with local team, then in-person with local team. HR was friendly but the process is very lengthy (it really feels like they are completely overwhelmed with volume of work and busy). The whole process took over 2 months.
After I applied online, HR sent me the Creative Exercise and scheduled a phone-screen. The creative covers different aspects of the role (from answering to customer e-mails, to promo ideas, to blog posts, to twitter posts). I actually really enjoyed the exercise because I am an avid Uber user and really had many ideas to share. I wouldn't be surprised if they used some (or all) of the ideas I gave because I really did tons of research and came up with some good ones - including integration of Waze into the driver app, for example. I wouldn't mind at all if they used the ideas and I don't believe they would use the recruiting process solely to lure candidates into giving ideas (like some other people suggested in other reviews here). You should really invest time into coming up with great ideas for the creative exercise and if you have never used Uber, forget it - this job is NOT for you.
The phone screen with local CM had broad questions. When I had the chance to ask questions was my opportunity to show how much I knew about the company/product.
The in-person was a 2+ hour meeting with 5 different people (entire CM team) - they gave me 30min to create/imagine a company with an app and create a marketing plan to present. It was definitely the most difficult interview I've had because you have to deliver within a tight deadline while dealing with the stress of being interviewed.
Interview questions [1]
Question 1
Think of a company (tech) with an app. Describe your dream role at this company. Think of 3 KPIs and how you can help achieve those KPIs.