Customer Service Agent applicants have rated the interview process at TP with 2 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 71.2% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Service Agent roles take an average of 14 days to get hired, when considering 2 user submitted interviews for this role. To compare, the hiring process at TP overall takes an average of 9 days.
Common stages of the interview process at TP as a Customer Service Agent according to 2 Glassdoor interviews include:
Phone interview: 50%
Presentation: 50%
Here are the most commonly searched roles for interview reports -
I applied online. I interviewed at TP (Guadalajara) in May 2015
Interview
it was easygoing. didnt feel pressured at all. there was a drug test which i failed, but i applied a month later and everything went ok. i started a capacitation course a week later.
I applied in-person. The process took 1 day. I interviewed at TP in Jun 2014
Interview
easy as pie they want bodies in the chairs not a tough process anyone can get the job. It was a long wait due to the lack of interviewers. It was more of the same old same
Interview questions [1]
Question 1
tell me about a time that you had to deal with a difficult customer
I applied online. The process took 2 weeks. I interviewed at TP (Killeen, TX) in Nov 2016
Interview
You have 2 interviews
1st interview is with a recuriter asking basic questions like why you want to work for us
Do you have transportation
2nd interview is with a supervisor asking about experience and how you can apply that to the position
Interview questions [1]
Question 1
What are your long term goals?
Why you feel this job will fit you?
Name one time you showed try compassion for a co worker?