Customer Service Agent applicants have rated the interview process at TP with 2 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 71.2% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Service Agent roles take an average of 14 days to get hired, when considering 2 user submitted interviews for this role. To compare, the hiring process at TP overall takes an average of 9 days.
Common stages of the interview process at TP as a Customer Service Agent according to 2 Glassdoor interviews include:
Phone interview: 50%
Presentation: 50%
Here are the most commonly searched roles for interview reports -
I applied through a recruiter. I interviewed at TP (Bogotá, ) in Nov 2023
Interview
Es corta es una verificación de inglés , sobre algo de experiencia, preferible hablar entre 1 o 2 min sin dudar mucho, luego preguntan por experiencia y disponibilidad, y te ofrecen la campaña y los horarios disponibles
Interview questions [1]
Question 1
Tell me about yourself, tell me about a childhood memory
The interview process at Teleperformance was convenient and well-organized, featuring virtual operations validation from home, clear communication throughout, supportive recruiters, timely feedback, and a professional onsite final interview that felt structured, welcoming, and efficient.
I applied online. I interviewed at TP (Morelia, Michoacán)
Interview
En un inicio ofrecen una vacante pero cuando te envían la propuesta laboral o durante la entrevista cambian por completo las condiciones que habían ofrecido ellos mismos y te urgen con firmar y aceptar todo.