Customer Service Agent applicants have rated the interview process at TP with 2 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 71.2% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Service Agent roles take an average of 14 days to get hired, when considering 2 user submitted interviews for this role. To compare, the hiring process at TP overall takes an average of 9 days.
Common stages of the interview process at TP as a Customer Service Agent according to 2 Glassdoor interviews include:
Phone interview: 50%
Presentation: 50%
Here are the most commonly searched roles for interview reports -
I applied online. I interviewed at TP (Monterrey, Nuevo León) in Jul 2019
Interview
Everything they think you need to know you’ll learn it on practice su just try to pass tests, as long as you hit the score you’re in: typing test, no experience needed.
Interview questions [1]
Question 1
English level Typing skills Multitasking skills Schedule availability Must have schedule available for training
I applied online. The process took 3 days. I interviewed at TP (Guadalajara, Jalisco) in Nov 2022
Interview
Preguntas sencillas, como donde aprendiste inglés, hobbies, qué te gusta hacer, etc. entrevista telefónica y segunda entrevista grupal vía teams donde preguntan de tu experiencia y tus empleos anteriores, lo mismo que te gusta hacer, etc.
I applied through an employee referral. The process took 1 week. I interviewed at TP (Cape Town) in Jan 2022
Interview
You first send your cv via email A recruiter will call you to come and write an assessment After writing the assessments you do an interview if you had passed the assessment After interview you wait for a call to let you know that you have passed then you'll start with training
Interview questions [1]
Question 1
Tell us about yourself Where do you see yourself in 5 years time.