Glassdoor users rated their interview experience at ServiceNow as 62.5% positive with a difficulty rating score of 3 out of 5 (where 5 is the highest level of difficulty). Candidates interviewing for Technical Consultant and Sales Account Executive rated their interviews as the hardest, whereas interviews for Project Manager and Sr Account Executive roles were rated as the easiest.
The hiring process at ServiceNow takes an average of 54 days when considering 8 user submitted interviews across all job titles. Candidates applying for Support Account Manager had the quickest hiring process (on average 30 days), whereas Sales Account Executive roles had the slowest hiring process (on average 90 days).
I applied online. The process took 2 months. I interviewed at ServiceNow (Santa Clara, CA) in Jul 2025
Interview
I recently went through the interview process for a Software Engineer role at ServiceNow. The process included:
Recruiter screening – an initial call to discuss the role, my background, and alignment with the team.
Two technical interview rounds – focused on coding, problem-solving, and technical depth(mainly asked HashMap and DLL).
Hiring Manager round – where I discussed my experience, how I used ServiceNow Workflow automation in my previous projects, approach to problem-solving(I was asked to design a LRUCache using DLL), and how I could contribute to the team’s goals.
I progressed through all stages and reached the final two candidates. While I was not ultimately selected, the experience gave me valuable insights into ServiceNow.
I interviewed at ServiceNow (Hyderabad) in Mar 2025
Interview
Mostly related to servicenow platform ,java script , troubleshooting
The questions are basic not very complicated , it has total 4rounds in which we have 2 technical rounds
They will test customer handling skills as well
Interview questions [1]
Question 1
Servicenow Platform Based questions and basic questions on JS and SQL