Glassdoor users rated their interview experience at ServiceNow as 62.5% positive with a difficulty rating score of 3 out of 5 (where 5 is the highest level of difficulty). Candidates interviewing for Technical Consultant and Sales Account Executive rated their interviews as the hardest, whereas interviews for Project Manager and Sr Account Executive roles were rated as the easiest.
The hiring process at ServiceNow takes an average of 54 days when considering 8 user submitted interviews across all job titles. Candidates applying for Support Account Manager had the quickest hiring process (on average 30 days), whereas Sales Account Executive roles had the slowest hiring process (on average 90 days).
Was routine 3 step process. Initial phone screen followed by HR screen, then with the team. Behavioral interview. Standard interview process. Meet hiring manager and the team at the 3rd level
Interview questions [1]
Question 1
Expertise in pre-sales, AI, customer facing expertise
I applied through college or university. I interviewed at ServiceNow (Hyderabad) in Sep 2025
Interview
it was pretty chill, they asked basic questions in the beginning then progressed to harder ones. the coding questions were bit tough , not the level that a fresher would be able to solve but the interview process was easy
I applied online. The process took 1 week. I interviewed at ServiceNow (Dublino, Dublino) in Apr 2026
Interview
The interview process was quite smooth. After an initial 15-minute call with HR, I was invited to the final round, which consisted of three stages with three different managers. The questions were fairly straightforward, and I was also required to present a case study. The only downside was that I was never informed of the outcome or given any feedback after the interview.