Glassdoor users rated their interview experience at ServiceNow as 62.5% positive with a difficulty rating score of 3 out of 5 (where 5 is the highest level of difficulty). Candidates interviewing for Technical Consultant and Sales Account Executive rated their interviews as the hardest, whereas interviews for Project Manager and Sr Account Executive roles were rated as the easiest.
The hiring process at ServiceNow takes an average of 54 days when considering 8 user submitted interviews across all job titles. Candidates applying for Support Account Manager had the quickest hiring process (on average 30 days), whereas Sales Account Executive roles had the slowest hiring process (on average 90 days).
First was 30 minute recruiter screen, then a few weeks later a 2 hour interview with 4 rounds. Interviewers were all easy enough to speak with, and the questions were all behavioral.
Interview questions [1]
Question 1
Tell me about a time you had to change someone's mind
I applied through an employee referral. The process took 2 months. I interviewed at ServiceNow in Feb 2024
Interview
There were a total of 4 interviews: 1 HR screening, a 1:1 w/ hiring manager, a panel with hiring manager's boss and a peer, and a final panel that is a demo of the product.
Interview questions [2]
Question 1
Describe your experience with the product and platform. How many years have you used it.
I applied through an employee referral. The process took 3 weeks. I interviewed at ServiceNow in Nov 2023
Interview
Terrific screening and interview process. The recruiting team dropped the ball at the very end - completely ghosted me and left me with a canned rejection email after 10-hours of interviews.
Interview questions [1]
Question 1
Background and domain experience that was relevant to the area of focus. No depth in the questions on industry experience that they desperately needed.