I applied through a recruiter. The process took 3 days. I interviewed at Lenovo
Interview
The hiring process was pretty easy. I participated in a phone interviewe with a representative from CTG and they scheduled me for an interview with Lenovo management. I met with 3 people in management from Lenovo.
Interview questions [1]
Question 1
I really can't remember a difficult or unexpected question, but the key is to provide scenarios where you provided resolution. They are big on the idea of resolution and awesome customer experience as opposed to great customer service.
