I applied through other source. I interviewed at LA Fitness (San Bernardino, CA) in May 2021
Interview
It went smoothly, just answer questions about myself and knowledge I have. What I didn't like were the hours presented. Just bizarre and not worth it at all unless you lived 3 minutes away. Or you don't mind basically thinking about work every hour of every day. I don't really fault any person at the location I interviewed at, I just think the culture at LA Fitness isn't healthy at all from my initial impressions (ironic). They want to pile on as much pressure as they can on you from the start so that you'll perform sharply...They want to bleed you of all your time and energy while giving you as little as possible in return... I can just tell its very corrupt, thanks but no thanks. I'm glad I did this because now I know I will steer clear of any companies like this one.
Luckily I had another job offer and went with that one instead.
The attitude / demeanor of management was off. Smelled the fish from a mile away.
LA Fitness really needs a revamp, they are using old models in a new world. Big box gyms like this need to go back to treating their employees and members as people and not commodities.
Your pockets are DEEP right? Take a better approach and you might see improved results with your employees and less turnover. We all know that you're in the business that tends to bleed your people dry though, so I doubt that'll happen.
It went very smoothly. I would definitely consider it casual and laid back. They were straight to the point and didn’t waste my time which I appreciated. They offered me the job on the spot but while we were waiting for all of the verifications to come in I was offered a better position that paid more somewhere else so I didn’t end up taking the job.
I applied in-person. I interviewed at LA Fitness (Tucson, AZ) in Oct 2017
Interview
Operations manager asked me about any experience I had dealing with difficult customers and how I dealt with it. Asked me about call center experience and if I would be okay making outbound billing collection calls throughout my shift while checking in members.
Interview questions [1]
Question 1
Have you had any experience dealing with difficult customers and how I dealt with it