I applied online. The process took 1+ week. I interviewed at Discover
Interview
Assessment with games initially. If you pass that, you have a 15-30 minute phone interview. If you pass that, you have a 45-75 minute video interview. You get asked additional questions about importance in environment for you at a job, how you would handle situations, asked to read a script verbatim/listen to a call, go over benefits, etc.
Interview questions [1]
Question 1
How you would handle an escalated customer.
What are 3 important things working in customer support.
Why Discover?
A time when you received critique/feedback from management and how you handled it.
I applied online. The process took 1 week. I interviewed at Discover in Aug 2022
Interview
Phone interview scheduled where I was asked about my background and what I was looking for. Then I had 4 back to back interviews. The person organizing the interviews didn’t send me an invite to 1 of my interviews so it messed up the timing of all the interviews. Overall, everyone was really nice and asked questions about my job expirence and answered any questions I had.
Interview questions [1]
Question 1
Name a time you implemented something and pulled in a team to help
I applied online. The process took 1 week. I interviewed at Discover in Jun 2022
Interview
Easy going and laid back. The process was over the phone and the interview was a video conference. The interviewer asked a couple of questions and offered the position. One of the easiest interviews ever had,