I applied online. The process took 1 week. I interviewed at Discover (West Valley City, UT) in Dec 2014
Interview
I applied for a position in the personal loans department. I was contacted a few days later by a recruiter and had an impromptu interview lasting about 20 minutes. The position I applied for was filled and he talked to me about 3 other positions he thought I was a good fit for. He explained that collections reps receive incentive and has the best pay. We set up an interview a few days later and I was asked to complete an online assessment. My interview was strange, the recruiter basically took me on a tour to convince me that collections wasn't awful. The reps looked happy and to enjoy their day. He then had me complete an activity where I listed words based on my strength to weaknesses. I was then interviewed by the collections hiring manager. That was a very normal interview.
Looking back, they were selling me the position. When I asked what my days starting out would look like I don't feel the answer was clear to what I would be actually doing.
Interview questions [2]
Question 1
Activity listing 12 words in order of strengths to weakness.
I just have had a phone interview. I was contacted the night after I applied and asked to complete an assessment and schedule a phone interview. The phone interview went well with a very nice employee. She asked me basic questions and went over the salary,benefits and works hours
Interview questions [1]
Question 1
Why are you leaving the company you're with? Why do you want to work at Discover? What are some of your strengths?
I applied online. The process took 2 weeks. I interviewed at Discover (Phoenix, AZ) in Jan 2015
Interview
After applying online, I received an email a few days later from human resources stating that Discover was interested in me. The email also explained that I would be contacted for a phone interview, which took place a couple days later. The call lasted about 20 minutes or so and was quite casual. The woman asked me a handful of questions, some of which simply confirmed my education and work history. Some involved my interest in the position, my understanding of Discover and its services, etc. Finally, I was invited for an in-person interview with a hiring manager. After a second in-person interview with another hiring manager. Finally, I received a call during which a position was offered.
Interview questions [1]
Question 1
What are the difficulties you anticipate encountering with this position, and how would you handle them?