I applied online. The process took 1 week. I interviewed at Discover (Phoenix, AZ) in Aug 2013
Interview
Fairly simple. First interview was a phone interview with just a couple of questions, then in person interview which was also simple, and the third interview with upper HR management, which was also pretty simple. Anyone could probably do this interview, just talk about your customer service background or the way you handle yourself in a stressful situation.
Interview questions [1]
Question 1
Tell us about a time you were a stressful situation...
I applied online. The process took 2 weeks. I interviewed at Discover (New Castle, DE) in Mar 2015
Interview
Brought in internally for a primary interview after approved by HR. After interview, was notified within a week of the result. Easy process, much easier than external hire, which requires phone screen, two interviews, and background check. The questions were mostly data and analysis-focused, which was suitable for the job. Not a lot of generic gimme questions.
Interview questions [1]
Question 1
What is a way that you've used data to solve a problem?
I applied online. The process took 3 days. I interviewed at Discover (New Castle, DE) in Feb 2014
Interview
Meet first with the HR representative for about a half hour. Then went through a one hour interview with two project managers. Pretty standard process. Next level of interviews was with two Senior Managers. Not very difficult. Last interview was Director level. At this point, you have the job and discussion is more centered around how Discover works and the way they go about things.
Interview questions [1]
Question 1
Tell us about a project you have been involved with. What was your role and what were some of the challenges you faced? How did you overcome them?