Glassdoor users rated their interview experience at Conduent as 100% positive with a difficulty rating score of 3 out of 5 (where 5 is the highest level of difficulty). Candidates interviewing for Junior Project Manager and rated their interviews as the hardest, whereas interviews for Junior Project Manager and roles were rated as the easiest.
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I applied online. I interviewed at Conduent (Lexington-Fayette, KY) in Oct 2013
Interview
It was short and the interviewer did not seem very educated on the jobs subject matter in the least bit. They had a scripted 6 question process that they used each and every time. They didn't accurately describe the overall position that you'd be in nor the amount of hours required during busy season as they were afraid they would scare everyone off. After getting settled into the actual position you could quickly gather what time of job it would be. Having a better understanding going in may help overall retention of FTE's.
I applied online. I interviewed at Conduent in Mar 2017
Interview
I submitted an application. I got an email inviting me to take the assessment. There are four tests that take an hour and a half to complete. A listening skills test, a basic computer knowledge test and two typing speed tests. A week later I contacted the recruiter for a follow up. They got back to me a few days later and asked for my internet speed. I took the internet speed test before the phone interview. The phone interview was a waste of time. The recruiter sounded bored and uninterested I got an email afterwards saying they hired someone else.
I applied online. I interviewed at Conduent (Colorado Springs, CO) in Feb 2017
Interview
I saw a job posting saying they were hiring CSR and provided a number to call for an interview. I called the company and set up an interview the next day. I went into their office, completed their application and a basic test, later on I sat with the recruiter and the interview was about 10-15 minutes. After answering her questions I was offered the position and I accepted . Then I was given a paper to complete a drug screen. After that another person called me and provided the start date.
Interview questions [1]
Question 1
Describe a situation where you had to deal with a difficult customer, what did you and how did you handle it?