Accenture Customer Service Representative (CSR) interview questions
based on 167 ratings - Updated Jun 15, 2026
Averageinterview difficulty
Mostly positiveinterview experience
How others got an interview
56%
Applied online
Applied online
13%
Employee Referral
Employee Referral
12%
Recruiter
Recruiter
7%
Staffing Agency
Staffing Agency
6%
In Person
In Person
3%
Other
Other
3%
Campus Recruiting
Campus Recruiting
Interview search
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Accenture interviews FAQs
Customer Service Representative (CSR) applicants have rated the interview process at Accenture with 4 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 64.6% positive. This is according to Glassdoor user ratings.
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The process took 1 week. I interviewed at Accenture (Dublino, Dublino) in Sep 2024
Interview
I applied online and got an answer a week later asking me if I was available for a quick call. I did the call with a recruiter in Dublin, it was a 15-minute call just to check if my profile would fit with the responsibilities.
Interview questions [1]
Question 1
Why do you think you are the right candidate for this position ?
I applied online. I interviewed at Accenture (Taguig) in Jun 2022
Interview
The interview process was very fast. It was seamless and you will not wait for a long time. There was an exam, I took the initial interview and final interview. The interviewers were very professional and nice.
Interview questions [1]
Question 1
Tell me something about yourself. How do you see 5 years from now. Why do you want to work here.
In-person
Job specifications
HR details
Company Policies
Salary Expectations
Training discussion
Job offer - Either they will give you a contract the same day or they'll have to contact you next time
Interview questions [1]
Question 1
What is your previous working experience relevant to this job?