Accenture Customer Service Representative (CSR) interview questions
based on 167 ratings - Updated Jun 15, 2026
Averageinterview difficulty
Mostly positiveinterview experience
How others got an interview
56%
Applied online
Applied online
13%
Employee Referral
Employee Referral
12%
Recruiter
Recruiter
7%
Staffing Agency
Staffing Agency
6%
In Person
In Person
3%
Other
Other
3%
Campus Recruiting
Campus Recruiting
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Accenture interviews FAQs
Customer Service Representative (CSR) applicants have rated the interview process at Accenture with 4 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 64.7% positive. This is according to Glassdoor user ratings.
Here are the most commonly searched roles for interview reports -
First round of Talent Acquisition team phone screening. Second round with hiring manager and third round with an take-home assessment + in-person presentation. Eventually meeting someone from the wider team.
Interview questions [1]
Question 1
What makes you stand out from the other candidates?
I applied through a staffing agency. I interviewed at Accenture (Gurgaon, Haryana) in Jul 2025
Interview
worst experience ever, the interviewer didn't give any chance for me to speak, instead he kept saying some nonsense about my past work experience
Hr doesn't know how to behave properly, it seems they doesn't know what professionalism is
Basic questions for the inital interview. Tell me about yourself/experience and what do you know about what you are applying for. Also why the company is the best for you to apply for