Accenture Customer Service Representative (CSR) interview questions
based on 167 ratings - Updated Jun 15, 2026
Averageinterview difficulty
Mostly positiveinterview experience
How others got an interview
56%
Applied online
Applied online
13%
Employee Referral
Employee Referral
12%
Recruiter
Recruiter
7%
Staffing Agency
Staffing Agency
6%
In Person
In Person
3%
Other
Other
3%
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Campus Recruiting
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Accenture interviews FAQs
Customer Service Representative (CSR) applicants have rated the interview process at Accenture with 4 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 64.6% positive. This is according to Glassdoor user ratings.
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I applied online. The process took 4 weeks. I interviewed at Accenture (Manila, ) in Jun 2022
Interview
It was pretty long. It took them 3+ weeks to provide an update on my application. The interviewers are nice and professionals but the entire process is just so inefficient.
I applied online. The process took 2 weeks. I interviewed at Accenture in Jun 2021
Interview
Applied last year 2021. It was okay. Tests weren't that hard, interviews as well. A bit slow on the update regarding your application though.
Just watch youtube videos on Call center interviews and you'll be able to get by witht he interview.
Also interview was done remotely due to pandemic.
Interview questions [1]
Question 1
Tell me about your strengths? What's do you consider as your weakness
I applied online. I interviewed at Accenture (Kraków) in Jan 2022
Interview
The are were 2 steps of interview and language test.The first interview was with recruiter the second with team leads.Technical interview wasn't hard,because the company is provided a training for new joiners
Interview questions [1]
Question 1
Tell me about a conflict situation you had with a coworker on your previous job?
Tell me about your strengths and weaknesses?