Walgreens CSA - Customer Service Associate reviews

3.2

42% would recommend to a friend

(662 total reviews)
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Mike Motz

Not enough data to show CEO approval

25% positive business outlook

Customer Service Associate (CSA) employees have rated Walgreens with 3.2 out of 5 stars, based on 662 company reviews on Glassdoor. This indicates that most Customer Service Associate (CSA) professionals have a good working experience there. Walgreens is rated in line with the average (within 1 standard deviation) by Customer Service Associate (CSA) professionals compared to other employers within the Vendita al dettaglio e all'ingrosso industry (3.5 stars).

Reviews by job title

662 reviews
3.0
Aug 5, 2025

ok

Recommend
CEO approval
Business Outlook

Pros

Pay is slightly better than other retail jobs.

Cons

You are always expected to be doing something. If there are no customers, you are stocking shelves or price stickers.

3.0
Aug 4, 2025
Recommend
CEO approval
Business Outlook

Pros

Easy work, 30 minute break

Cons

Bad management, rude customers, no room for growth

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Walgreens Response
11mo
We appreciate you taking the time to share your work experience with us. Your feedback is greatly appreciated.
3.0
Jul 23, 2025
Recommend
CEO approval
Business Outlook

Pros

Flexible schedule and customer service experience

Cons

Not enough hours , hardly any full time opportunities besides pharmacy

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Walgreens Response
11mo
We appreciate you taking the time to share your feedback with us.
Viewing 31 - 33 of 662 Reviews

Glassdoor has 38,629 Walgreens reviews submitted anonymously by Walgreens employees. Read employee reviews and ratings on Glassdoor to decide if Walgreens is right for you.