Does Virgin Active pay their employees well?

According to anonymously submitted Glassdoor reviews, Virgin Active employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at Virgin Active. This rating has improved by 4% over the last 12 months.

How satisfied are employees working at Virgin Active?

53% of Virgin Active employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Virgin Active 3.2 out of 5 for work life balance, 3.3 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at Virgin Active?

Personal Trainer (143) , Lifeguard (105) , Sales Consultant (43) , Receptionist (42) , Membership Consultant (39) , Fitness Instructor (33) , Front Desk Receptionist (23) , General Manager (23) , Fitness Coach (21) , Front of House (20) , Certified Personal Trainer (17) , Experience Consultant (17) , Front of House Assistant (17) , Sales Manager (17) , Service Manager (17)

What are the pros of working at Virgin Active according to real employee reviews?

"Great people to work with and overall a very strong brand." ((in 93 reviews)); "most staff are friendly" ((in 55 reviews)); "Money and benefit was good." ((in 45 reviews)); "Great team and energy to work in" ((in 41 reviews)); "Overall good facilities (varies from club to club, but nowhere near premium companies like Equinox or Third Space)." ((in 30 reviews))

What are the cons of working at Virgin Active according to real employee reviews?

"Poor management and organisation set up" ((in 114 reviews)); "They pay is low and there is very little pay rise" ((in 107 reviews)); "Long hours and the pay doesn’t make up for it" ((in 81 reviews)); "Low Salary and rota shifts." ((in 39 reviews)); "Managers always sided with customers even when in the wrong." ((in 29 reviews))

What are the top reviewed Virgin Active locations?

Milano , Roma , Genova , Firenze , Torino , Napoli , Catania , Palermo , Grugliasco , Brescia , Venezia , Salerno , Prato , Bologna , Casalecchio di Reno , Verona , Baranzate

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Virgin Active

Virgin Active reviews

3.4

53% would recommend to a friend

(1,227 total reviews)

Dean Kowarski

55% approve of CEO

40% positive business outlook

Ratings by category

4.0

Diversity & inclusion

3.3

Culture & values

3.2

Work/Life balance

3.1

Compensation and benefits

3.0

Senior management

3.0

Career opportunities

Virgin Active has an employee rating of 3.4 out of 5 stars, based on 1,227 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Virgin Active employee rating is in line with the average (within 1 standard deviation) for employers within the Servizi personali per i consumatori industry (3.3 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

1K reviews

3.0

May 12, 2025

It's fine as a stepping stone

Personal trainer

Recommend

CEO approval

Business Outlook

Pros

- Support of a name brand - Team were friendly

Cons

- You take a big cut even if you have plenty of clients

5.0

May 4, 2025

Great benefits

Application support analyst

Recommend

CEO approval

Business Outlook

Pros

Great Culture Good selection of benefits with dental and health insurance Work/Life Balance Easy to reach head office location

Cons

Senior managers still have small startup mindset as the company was Holmes Place Lack of flexibility for work from home for non customer facing roles

2.0

May 2, 2025

Fitness Instructor - Gym Floor

Fitness instructor

Recommend

CEO approval

Business Outlook

Pros

Positive environment Upbeat and plenty of opputunities to develop with internal fitness courses available.

Cons

Pay is not the best Shifts can be late - early and anywhere in-between

Viewing 274 - 276 of 1,227 Reviews

Jobs at Virgin Active

Addetto/a Commerciale e Assistenza Clienti - Torino Le Gru

Grugliasco

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Addetto/a alle pulizie part time 21 ore - Art.1 L.68/99 - Napoli Fuorigrotta

Italia

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Addetto/a alle pulizie part time 21 ore - Art.1 L.68/99 - Torino Le Gru

Torino

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Addetto/a alle pulizie part time 21 ore - Art.1 L.68/99 - Milano Centro

Milano

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Addetto/a Commerciale e Assistenza Clienti - Padova

Padova

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